Introduction

Send two-way SMS to external mobile numbers directly from Collaboration 7 (Web or Desktop App)

Requirements

• Your user license is UC-Business (or higher).
• Your voip user has been configured to send/receive SMS.

Step-by-Step Instructions

Step 1: Create SMS Converstation

• Open Collaboration 7 and go to Inbox.
• Click the + on the top bar and choose Create SMS conversation.
• Select the Service that has the SMS number, then click Create Conversation

Step 2: Send SMS

• Type your message (max 670 characters) and click Send.
• A blue check indicates delivered; a red icon indicates failure.