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MemberDesk

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

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  • MemberDesk
    How to get started with MemberDesk Membership Management Event Management Reporting Course Management
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How to get started with MemberDesk

  • How to log in to your Wordpress Website
  • How to get started with creating a WordPress admin user
  • How admin users can configure their settings on MemberPress

Membership Management

  • MemberPress Members Dashboard
  • Create Membership Types, Configure Welcome Emails and Manage Pricing and Billing
  • Price Changes
  • How to Manage Membership Upgrades and Downgrades
  • Add Members Manually
  • Set Rules to Control Content Access Based on Membership Type
  • How to Create Discount Codes
  • How to Set Up Expiration Reminders, Automated Email Notifications and Alerts
  • How to Manage Subscriptions and Transactions
  • How to Manually Change Membership Type
  • How to Add Guest Passes

Event Management

  • Create Events with Events Calendar Pro
  • How to Categorize Events and Assign Specific Venues
  • Create, Manage, and Sell Tickets directly From Your Website
  • How to Import Multiple Events by Uploading a CSV file
  • How to Manage Volunteer Sign-Ups

Reporting

  • How to Access Reports
  • How to Export User Data from MemberPress

Course Management

  • How to Create and Manage Online Courses
  • How to Add Lessons and Quizzes
  • How to Add Source Material to Your Lessons
  • How to Create and Manage Exams Within Your Courses.

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