Purpose

This guide explains how to find contacts using the Wildix Collaboration 7 phonebook and how to create and manage your personal contacts.

Scope

Applies to all employees using Wildix Collaboration 7. The phonebook contains two directories: Shared (maintained by IT, company-wide) and Personal (your private contacts, visible only to you). Both are accessible from the web browser, desktop app, and mobile app.

Procedure

Searching the Phonebook

1. In the left-hand navigation, click the Contacts tab.
2. Select Colleagues or Phonebook
3. Use the search field at the top to find a contact by name, number, or department.
4. Click on a contact to view their details.
5. Click the phone icon to call them directly from the contact card.

Colleagues vs. Phonebook

The phonebook contains two tabs:

• Colleagues — Contains all company employees and extensions. You can search and call from this list but cannot edit it.
• Phonebook — Contains default and private phonebooks.

Default vs. Personal Phonebooks

There are two types of phonebooks:

• Default — A shared phonebook that contains all company phone numbers and contact names. All users can view and update this information.
• Personal — A private phonebook that displays only the contacts you have added for yourself. These contacts are not visible to other users.

Adding a Phonebook

1. In the Contacts tab, click +New phonebook.
2. Type in a Name and click Create.

Adding a Contact

1. In the Contacts tab, click New Contact.
2. Enter Name, Organization, Telephone, and other relevant fields. Select from the drop-down menu where the contact will be saved (default vs. personal).
3. Click Save

Note: Personal contacts are tied to your user account and are accessible from all devices where you are logged in, including the mobile app.