How to reset your password

Written by Ariel Cidro

Updated at May 29th, 2023

+ More

Table of Contents

PROCEDURE REMINDERS

PROCEDURE

REMINDERS

This procedure only applies if you already have activated your ALPHA payment portal account.
To request an ALPHA payment portal access, follow the steps HERE.

Step 1: Login to the ALPHA payment portal
Responsibilities:

Click here to login.
Enter your email address.
Check the reCAPTCHA verification.
Click the Reset Password button.

Go to Step 2 if you forgot the email address associated with your ALPHA Payment Portal account.

A reset password notification will be emailed to you with a link to reset your password.

Step 2: Forgotten email address
Responsibilities:

Perform this step if you forgot the email address associated with your ALPHA Payment Portal account.
Fill in the following under the Username tab:
- Your name
- Company name
- Contact number
Check the reCAPTCHA verification.
Click the Get Username button.

Once complete, a member of our team will respond to your request as soon as possible.

password reset reset password