PROCEDURE 

Step 1: Welcome email
Responsibilities: Finance

• Our accounting department will send you a welcome email to set your account password for the first time.
   

Step 2: Set password
Responsibilities: Customer 

• When you receive your welcome email, click the SET PASSWORD button. 

• On the set password page, enter a new password and confirm.
  • Password must be at least 8 characters.
  • Password must have at least 1 number and 1 special character.
• Click the Set Password button.

Step 3: Login to the payment portal
Responsibilities: Customer

• On the login page, enter the following:
  • Email: this should be the email address that the welcome email is sent to.
  • Password: this should be the password you set during step 2 of this procedure. 
• Then, click the Sign In button to log in.

Step 4: Setup 2FA authentication
Responsibilities: Customer

• Click the Skip For Now button if you don't want to enable 2FA authentication.

• To set up 2FA authentication for your account:
  • Enter the mobile number that will receive the 2FA codes for authentication.
  • Click Send Authentication Code button.

• Enter the verification code you have received via SMS into the text box.
• Click the Verify Code button.
• From there, you'll be done and redirected to your Account Dashboard.