Introduction

Welcome to Keeper, your company’s approved password manager.

Keeper helps you securely store, manage, and use your passwords without needing to remember them all. Once set up, Keeper can save your website logins, automatically fill them in for you, and generate strong passwords when you create or update accounts.

Keeper is designed to be secure and easy to use. Your passwords are stored in your personal encrypted vault, and only you can access them. Even the IT team cannot view the passwords stored in your vault.

This guide will walk you through:

• Account Setup
• Signing in to Keeper for the first time
• Installing the Keeper desktop app
• Installing the Keeper browser extension
• Adding your first saved password
• Using Keeper day to day

Requirements

• Access to your usual multi-factor authentication method, such as Microsoft Authenticator
• An internet-connected computer or mobile device
• A supported web browser, such as Chrome or Microsoft Edge
• Permission to install the Keeper desktop app or browser extension, if required
• Keeper access enabled by IT
• The Keeper web vault link: https://keepersecurity.com/vault 

Getting Started with Keeper

Account Creation & Setup

Click the Set Up Your Account Now button located in the email invitation sent by your Keeper Administrator (ALPHA). Since your Keeper account is deployed through Single Sign-On (SSO) you will automatically be routed to authenticate with your SSO provider to launch your Keeper Vault.

Signing In for the First Time

You'll use your Microsoft 365 account to sign in, the same email and password you use for Outlook or Teams. No separate Keeper password is needed.

1. Open your web browser and go to https://keepersecurity.com/vault
2. Click the button labelled Enterprise SSO Login.
3. Type in your work email address (for example: yourname@company.com) and click Next.
4. You'll be taken to the familiar Microsoft sign-in screen. Enter your Microsoft 365 password as usual.
5. If Microsoft asks you to approve a sign-in request on your phone (multi-factor authentication), do so.
6. You'll land inside your Keeper vault. It will be empty on first login — that is normal. You're ready to start adding passwords.

TIP:  Bookmark https://keepersecurity.com/vault in your browser so you can get back to it easily. Or install the Keeper browser extension so it is always one click away from your toolbar.

Installing the Keeper Browser Extension

The browser extension is the most convenient option for most people. It sits in your browser toolbar and automatically fills in usernames and passwords as you browse.

Google Chrome

1. Open Chrome and go to https://keepersecurity.com/download
2. Under Browser Extension, click Chrome.
3. Click Add to Chrome, then click Add Extension when the confirmation box appears.
4. A small Keeper icon will appear in the top-right corner of your browser (it looks like a shield or key). Click it to open Keeper.
5. Click Enterprise SSO Login, enter your work email, and sign in.

Microsoft Edge

1. Open Edge and go to https://keepersecurity.com/download
2. Under Browser Extension, click Microsoft Edge.
3. Click Get, then click Add Extension.
4. Click the Keeper icon in your toolbar, click Enterprise SSO Login, enter your work email, and sign in with your Microsoft 365 credentials.

TIP:  Once the extension is installed, it will show a small Keeper badge on password fields when you visit a website. Click the badge to fill in your saved login automatically.

Installing the Keeper Desktop App (Optional)

The desktop app lets you access your vault from your computer without opening a browser.

1. Go to https://keepersecurity.com/download
2. Under Desktop App, click Download for Windows or Download for Mac, depending on your computer.
3. Once the file downloads, open it and follow the on-screen installation steps. Click through any prompts — no special settings are needed.
   1. This may require IT approval for installation.
4. Once installed, find Keeper in your Start menu (Windows) or Applications folder (Mac) and open it.
5. Click Enterprise SSO Login, enter your work email, and sign in with your Microsoft 365 credentials.

Adding Your First Password

You can add any website login to Keeper — think banking, email, work tools, anything you have an account for.

1. Open Keeper (via the desktop app, browser extension, or web vault at https://keepersecurity.com/vault).
2. Click the blue + button (usually in the top-right or bottom-right of the screen).
3. Select Login as the record type.
4. Fill in the details:
   1. Title: the name of the website or app (e.g., LinkedIn, Online Banking, Netflix)
   2. Login: your username or email address for that site
   3. Password: your current password for that site
   4. Website: the URL of the site (e.g., https://www.linkedin.com) — optional but useful
5. Click Save. Your login is now stored securely in your vault.
6. Repeat for any other accounts you want to save.

TIP:  Next time you visit a saved site and the browser extension is installed, Keeper will offer to fill in your login automatically. Just click Fill when it appears.

Using Keeper Day to Day

Once you have accounts saved, here is how Keeper helps you on a daily basis.

Automatic login filling

When you visit a website that you have saved in Keeper, the browser extension will show a small Keeper icon inside the username or password field. Click it and select your saved login — Keeper fills everything in for you.

Generating a strong password

When you sign up for a new website or are asked to change a password, Keeper can generate a strong password for you automatically. When you click into a password field, look for the Keeper icon and select Generate Password. Keeper will suggest a strong, random password and save it to your vault at the same time — you never even need to see it.

Finding a saved password

If you need to look up a saved password, open your vault (desktop app, browser extension, or web vault), use the search bar at the top, and type the name of the site or account. Your record will appear — click on it to view the details.

Never share passwords by email or chat

If you need to share a login with a colleague, use Keeper's built-in Share feature. Open the record, click the Share icon, and enter your colleague's work email. They will receive the password securely inside their own Keeper vault — no password ever travels through email.

REMINDER:  Keeper is encrypted end-to-end. Even your IT team cannot see your stored passwords. Make sure you sign in at least once so your vault is initialised — if you have trouble, contact IT support.